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TUI, FIRST CHOICE, MARELLA CRUISES

& TUI RIVER CRUISE LOW DEPOSIT TERMS AND CONDITIONS:


1. This agreement is valid for bookings made from valid from 16th July - 31st July 2024 (W25 18th July onwards)

2. The agent will collect a low deposit from the customer.

3. TUI UK & I will collect the low deposit amount from the Agent at the time of booking.

4. Full balance of deposit will then be collected by the Agent no later than 8 weeks after the booking date.

5. TUI UK & I will collect the remaining deposit amount from the agent 8 weeks after booking.

6. Any defaulted bookings where payment has not been collected, please cancel the booking.

7. Please advise TUI UK & I via email (Trade.Relations@tui.co.uk) no later than 11 weeks after booking date (3 weeks after deposit top up collection).

8. Summer 2024 deposit defaulters will be cancelled down to: £60pp (Short & Mid-haul TUI),£125pp (Long Haul TUI), £100pp (Short & Mid-haul Marella), £150pp (Long-haul Marella),£75pp (TUI River Cruise)

9. Winter 2024 deposit defaulters will be cancelled down to: £75pp (Short & Mid-Haul TUI).£125pp (Long Haul TUI), £100pp (Short & Mid-Haul Marella), £150 (Long-Haul Marella), £75pp (TUI River Cruise) £180 (Short & Mid-haul Family Deposit) or £300 (Long Haul Family Deposit)

10. Summer 2025 deposit defaulters will be cancelled down to: £75pp (Short & Mid-haul TUI),£125pp (Long Haul TUI), £100pp (Short & Mid-haul Marella), £150pp (Long-haul Marella),£75pp (TUI River Cruise) £180 (Short & Mid-haul Family Deposit) or £300 (Long Haul Family Deposit)

11. Winter 2025 deposit defaulters will be cancelled down to: £75pp (Short & Mid-haul TUI),£125pp (Long Haul TUI), £100pp (Short & Mid-haul Marella), £150pp (Long-haul Marella),£100pp (TUI River Cruise) £180 (Short & Mid-haul Family Deposit) or £300 (Long Haul Family Deposit)

12. This agreement is valid for all TUI, First Choice, Skytours, Scene and Marella Cruises & TUI River Cruises package bookings only.

13. 3PF packages can be eligible for the low deposits scheme however each 3rd party airline charges different so the deposits can be different and can be checked on the summary page on hybris by expanding the box. Failure to collect the correct amount at the time of booking could result in a financial loss.

14. This agreement is valid for a maximum of 1% combined defaulted bookings on TUI, First Choice and Marella Cruises made in the period. Any defaulted bookings exceeding this limit will be subject to normal cancellation charges.

15. TUI UK & Ireland reserve the right to withdraw this offer at any time.

16. The low deposit agreement is not applicable for any bookings where full balance is due within 18 weeks of the booking date.

17. Low deposits are only applicable when complete bookings are cancelled.

18. The low deposit agreement also includes Lakes and Mountains.

19. All group bookings of 10+ passengers are excluded from the low deposit scheme.

20. For bookings of 7-9 people, a per person low deposit must be charged.

21. Any booking amended on a low deposit must collect remainder of deposit and admin fees at the time of amendment.

22. Low deposits are not applicable if TUI Flex is included at the time of booking.

23. Family Low Deposit is based on a min of 3 passengers and a maximum of 6 passengers including 1 child (child aged 2 -15 years).


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